{"id":78,"date":"2019-03-10T17:09:55","date_gmt":"2019-03-10T21:09:55","guid":{"rendered":"http:\/\/constantinpoindexter.com\/blog\/?p=78"},"modified":"2021-03-10T13:08:01","modified_gmt":"2021-03-10T18:08:01","slug":"a-dual-purpose-for-establishing-an-enterprise","status":"publish","type":"post","link":"https:\/\/constantinpoindexter.com\/blog\/a-dual-purpose-for-establishing-an-enterprise\/","title":{"rendered":"A Dual Purpose for Establishing an Enterprise."},"content":{"rendered":"<p>I have spent a quarter of a century building businesses, largely <a href=\"https:\/\/www.linkedin.com\/in\/constantinpoindexter\/\" target=\"_blank\" rel=\"noopener\">my own<\/a> but offering a contribution of my humble expertise when it has been requested. Twenty five years ago I was a recent university graduate and a neophyte to the business world so naturally I collected books, magazines, white papers, . . . i.e., whatever I could put my hands on that would (hopefully) support the success of my enterprises. One of the first was a collection of work by Peter Drucker. While some of his wisdom is timeless, I found that there were some major gaps in his thinking.\u00a0 His definition of &#8220;business purpose&#8221;, is inadequate.<\/p>\n<p>&#8220;Because the purpose of business is to create a customer, the business enterprise has two&#8211;and only two&#8211;basic functions: marketing and innovation.&#8221;, wrote Drucker. A business that grows and remains relevant for many years must have another purpose, . . . to serve a social good. Creating economic value for an enterprise&#8217;s owners, employees and the departments of revenue is not &#8220;serving a social good&#8221;. So what is it?<\/p>\n<p>How do we determine the true &#8220;purpose&#8221; of a business to ensure that it is one with enduring value? There is a special (albeit very old) tool for uncovering the root of the question. The technique is called the &#8220;Five Whys&#8221;.\u00a0 Start with what your enterprise offers, then ask &#8220;why&#8221;, until you have dug down to the core purpose or &#8220;root&#8221; of the cause that your business supports. Ex., . . .<\/p>\n<ul>\n<li>We offer financial services to people!<\/li>\n<li>Why? Because those people need them.<\/li>\n<li>Why? Because without them they cannot budget, save, prepare for the future, etc.<\/li>\n<li>Why would they need to do those things? To live a healthy life, provide for themselves and their families, to save for kids&#8217; college and prepare for a dignified and happy retirement.<\/li>\n<\/ul>\n<p>So, in the example above we didn&#8217;t need to ask &#8220;why&#8221; five times to arrive at our need. What is the business purpose? It certainly isn&#8217;t to &#8220;sell financial services&#8221; and if that is ALL that it is, then the enterprise wouldn&#8217;t last. It serves no social good. We see however that there is more. Looking deeper we perceive a different answer to this example. &#8220;What is the business&#8217;s purpose? <em>To help people live a healthy life, provide for themselves and their families, to save for kids&#8217; college and prepare for a dignified and happy retirement<\/em>.&#8221;<\/p>\n<p>Keep this &#8220;dual purpose&#8221; in mind as you develop a business plan. Without the &#8220;social good&#8221; element as fundamentally equal to the &#8220;to market and sell something&#8221; one, a business is doomed to failure.<\/p>\n<p>~ Constantin Poindexter, CEO of <a href=\"https:\/\/suretyone.com\" target=\"_blank\" rel=\"noopener\">Surety One, Inc.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have spent a quarter of a century building businesses, largely my own but offering a contribution of my humble expertise when it has been requested. Twenty five years ago I was a recent university graduate and a neophyte to the business world so naturally I collected books, magazines, white papers, . . . i.e., &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/constantinpoindexter.com\/blog\/a-dual-purpose-for-establishing-an-enterprise\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;A Dual Purpose for Establishing an Enterprise.&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":79,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[12,5,14,13,15],"class_list":["post-78","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-carlyle-poindexter","tag-constantin-poindexter","tag-inc","tag-surety-one","tag-suretyone-com"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"I have spent a quarter of a century building businesses, largely my own but offering a contribution of my humble expertise when it has been requested. 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